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Terms of Use and Conditions


McPet which stands for Microchipped Pet is and part of the Microchipped brand.


1. Usage Conditions


By agreeing to these Terms of Use and Conditions, we allow you to purchase products from our online retail portal. If you do not agree to any of the below conditons and terms of use, please do not proceed to order or open an account with us.


Subject to the conditions outlined in this section, these terms of use will remain valid and enforceable throughout your usage of the McPet website. We reserve the right to change these terms of use where necessary.


We reserve the right, at our sole discretion, to (a) temporarily suspend your access to the website and your McPet account, or (b) terminate these terms of use, at any time and for any reason, including but not limited to violations of the terms or if we have reason to believe that you are under the age of 18.  In the event of termination, your McPet account and the rights associated with accessing and using the website will be immediately terminated.  Please note that the termination of your McPet account may result in the removal of any user-generated content you have posted.  McPet shall not be held liable for any consequences arising from the termination of these terms, including the closure of your McPet account or the deletion of your user-generated content.


The provisions concerning our intellectual property rights, user-generated content, acceptable use, disclaimer of warranties, indemnity, limitation of liability, and dispute resolution, including individual arbitration, along with any other rights and obligations reasonably intended to survive such termination, including the conclusion of any other aspect of the relationship between you and McPet, such as your decision to discontinue purchasing from McPet or the cancellation or conclusion of any participation in services, programs, or promotions offered by McPet, will remain in effect even after the termination of these terms of use.


2 . Website Usage & User Content


“User Content” refers to all information and content, including photographs, submitted by users to McPet through various means such as social media platforms (e.g., facebook, youtube, instagram, pinterest, twitter), interactions with the website (e.g., user profile, product review, question & answer), or any other communication with McPet (e.g., customer service calls, emails). You are solely responsible for your user content and assume all associated risks, including reliance by others on its accuracy, completeness, or usefulness, as well as the potential disclosure of personally identifiable information. by submitting user content, you affirm, represent, and warrant that you own or have the necessary licenses, rights, and consents to use your user content as described on the website and that it does not violate the acceptable use policy outlined in these terms. You may not falsely imply or state that your user content is provided, sponsored, or endorsed by McPet. as the sole responsible party for your user content, and not McPet, you may be liable if your user content violates the acceptable use policy. McPet is not obligated to back up any user content and may delete user content at any time.


By submitting your user content or using it on the website, you automatically grant McPet an irrevocable, non-exclusive, royalty-free, fully paid worldwide license to reproduce, distribute, publicly display and perform, create derivative works from, incorporate into other works, and otherwise use your user content, including granting sublicenses, solely for the purpose of including your user content on the website, McPet’s social media platforms, or for marketing and promotional initiatives. you confirm that you have the right to grant such a license for your user content and waive any claims or assertions of publicity rights, moral rights, or attribution with respect to your user content.


Any feedback, communications, or suggestions you provide to McPet will be treated as non-confidential and non-proprietary, subject to applicable law and our privacy policy. Therefore, unless there is a written agreement with McPet stating otherwise, you agree not to submit any confidential or proprietary information or ideas to McPet.


Since we do not have control over user content, you acknowledge and agree that we are not responsible for any user content and make no guarantees regarding its accuracy, currency, suitability, or quality. we assume no responsibility for any user content and disclaim any liability for interactions between users on the website. If a dispute arises between you and another user, we are under no obligation to intervene.



3.  Intellectual Property


The McPet website contains valuable trademarks and service marks that are owned, controlled, or licensed to McPet, including but not limited to McPet, the McPet design logo, and the tagline “For the Animals,” any unauthorized use of the trademarks without prior written permission from McPet is strictly prohibited. The overall arrangement and layout of the website, including the marks, images, text, graphics, buttons, screenshots, and other content, are the exclusive property of McPet.


Copying, reproducing, modifying, republishing, uploading, downloading, posting, transmitting, creating derivative works of, or duplicating all or any part of the website without authorization is prohibited.


McPet collaborates with independent product and content suppliers, distributors, veterinarian clinics, and other third parties to provide certain products and content advertised on the website. any other trademarks, service marks, product names, package designs, company names, or logos associated with these products and third parties, which are not owned by us but appear on the website, belong to their respective owners.


4.  Product Listings and Descriptions


Product listings and descriptions indemnity:


As a pet store and online retailer, McPet strives to provide accurate and reliable product listings and descriptions on its website. However, due to the nature of gathering information from various sources, we cannot guarantee the absolute accuracy or completeness of the content provided.  Therefore, by using our website and relying on any product listings or descriptions, you agree to do so at your own risk.


McPet, including its third-party service providers, contractors, partners, suppliers, and affiliates, disclaims any warranties, express or implied, regarding the accuracy, completeness, or reliability of the content provided on the website, including product listings and descriptions. We do not warrant that your use of the website will be uninterrupted, secure, or error-free.


It is important to note that the product listings and descriptions on our website are for informational purposes only and should not be considered as professional advice or a substitute for consulting with a qualified veterinarian or pet expert. We recommend that you carefully review the product packaging, labels, and instructions before making any purchase or using any product.


5.  Ordering and Payment


Ordering and Payment indemnity is as follows:


At McPet, we strive to provide a seamless ordering and payment process for our customers. however, it is important to understand and agree to certain terms and conditions regarding the ordering and payment process. By placing an order and making a payment on our website or through any other means, you acknowledge and accept the following terms:


a. Order accuracy: McPet takes utmost care to ensure the accuracy of product information, pricing, and availability on our website. However, errors or discrepancies may occur.  We reserve the right to correct any errors or omissions and to cancel or refuse any order if the information provided is incorrect or incomplete.


b. Product availability: All orders placed through our website are subject to product availability. In the event that a product you ordered is out of stock or unavailable, we will notify you and provide alternatives or issue a refund for the unavailable item.


c. Payment authorization: By providing payment information, you authorize McPet to charge the specified amount for your order, including applicable taxes, shipping fees, and any additional charges incurred. You represent and warrant that you have the legal right to use the payment method provided.


d. Third-party Payment Processors: McPet may utilize recognized industry standard third-party payment processors to facilitate secure and efficient payment transactions. While we take precautions to ensure the security of your payment information, we cannot guarantee the actions or security of these third-party processors. By using their services, you agree to their terms and conditions and acknowledge that McPet is not responsible for any issues or liabilities arising from their use.


e. Limitation of Liability: McPet’s liability for any order, including payment and delivery issues, is limited to the amount paid for the specific order. We shall not be liable for any indirect, consequential, incidental, or punitive damages arising from the ordering and payment process.


7. Disclaimer of Warranties


McPet intends for the information and data contained on the website to be accurate and reliable, but since the information and data have been compiled from a variety of sources, they are provided ‘as is’ and “as available”. You expressly agree that your use of the website and any information contained therein is at your sole risk.  Neither McPet nor its third-party service providers, contractors, partners, suppliers, or affiliates warrant the accuracy or completeness of the content provided on this site or the products or services offered for sale on this site.  We cannot and do not warrant that your use of this site will be uninterrupted, secure, or error-free. accordingly, to the extent permitted by applicable law, McPet expressly disclaims all warranties, express or implied, including without limitation, implied warranties of title, non-infringement, accuracy, merchantability, and fitness for a purpose, and any warranties that may arise from course of dealing, course of performance, or usage of trade. Some jurisdictions do not allow the disclaimer of warranties, so such disclaimers may not apply to you.


8. Limitation of Liability


In no event shall McPet, our officers, employees, agents, affiliates, subsidiaries, parents, joint ventures, successors, and any other companies under common control with us, any independent contractors, or third party veterinarians “McPet’’ (or Microchipped group”), be liable to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special, or punitive damages arising from or in any way related to your relationship with McPet group, your use of the website, products, or third party sites, or your interaction with or reliance on any advice from any such person or entity even if we have been advised of the possibility of such damages. Access to and use of  McPet’s website, products, third party sites, and any interactions with or reliance on advice from any such person or entity are at your own discretion and risk, and you will be solely responsible for any damage in connection therewith, including but not limited to your computer system or loss of data resulting therefrom. Notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or in any way related to your relationship with McPet group, any interactions with or reliance on advice from any such person or entity, or these terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the greater of (a) two hundred Dirhams (200 AED) or (b) amounts you’ve paid McPet in the prior 12 months. We agree that any claim between us must be brought within two (2) years of the event(s) giving rise to such claim.


Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above Limitation or exclusion may not apply to you, and you may also have other legal rights that vary from jurisdiction to jurisdiction.


9.  Indemnity


You agree to indemnify and hold McPet harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the website or products, (b) your user content, (c) your violation of these terms, or (d) your interaction with independent contractors or reliance on any advice provided by them. McPet reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of McPet. McPet will make reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.


By using our website and purchasing products from McPet, you agree to indemnify and hold McPet, its officers, employees, agents, and affiliates harmless from any claims, demands, or actions made by any third party arising out of or related to your use of the website, reliance on product listings or descriptions, or your interactions with the products purchased from us. this includes, but is not limited to, any damages, losses, liabilities, or expenses incurred as a result of using or misusing any product listed or described on our website.


If you have any queries with regards to these terms of use and conditions, please email your concerns to [email protected]



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